What you can ask an AI assistant about your mail
Once connected, you can ask your assistant for a morning briefing, inbox triage, draft replies, a thread summary, unanswered follow-ups, free time for a meeting, a contact's address or figures from invoice attachments. Each request needs certain permissions. The assistant cannot yet change calendar events or contacts, manage tags or rules, search inside message bodies, or permanently delete anything.
When to use it
Meera starts each day by typing "What needs my attention today?" Her assistant lists unread mail from clients, today's meetings and two invitations she has not answered.
Example requests
| Use | Type this | Needs permission |
|---|---|---|
| Morning briefing | "What needs my attention today? Unread mail, today's meetings and pending invitations." | List, search, read |
| Inbox triage | "Star anything from clients, mark newsletters as read, and move vendor mail to my Vendors folder." | Also mark, move |
| Draft replies | "Draft polite replies to the three unanswered client emails. Don't send; I'll review them in webmail." | Also save drafts, reply/forward |
| Find information | "Find last March's invoice from Acme and tell me the total." | Search, read |
| Summarise a thread | "Summarise this conversation and list the open questions." | Read |
| Follow-ups | "Which emails I sent last week haven't had a reply?" | Search, read |
| Scheduling help | "When am I free for an hour on Thursday? Draft an email offering two slots." | Read, save drafts |
| Contacts | "What's Priya's email address? Who do I email most?" | Search |
| Attachments | "Pull the amounts from the invoice PDFs in this thread into a table." | Read |
| Sending | "Send the weekly update to the team." The assistant should show you the message first. | Send |
Cannot do yet
- Create, change, accept or decline calendar events.
- Edit contacts.
- Manage tags or mail rules.
- Search inside message bodies. Search covers sender, recipients and subject.
- Permanently delete anything.
Common questions
Can the assistant accept a meeting invitation for me?
Not yet. It can list invitations waiting for your response, but you accept or decline them in XgenPlus webmail.
Can it search the text of my mails?
Search covers sender, recipients and subject. It can open and read a mail it finds, but it cannot search inside message bodies yet.