# Download an invoice

To download an invoice, sign in to your dashboard, open the **Billing** tab and find the invoice by number, date or domain. Click **Download** to get the PDF. A GST invoice is also emailed after each successful payment. The same tab lists your payments with date, reference, method, amount and status.

## How to download an invoice

1. Sign in to your dashboard.
2. Select your domain and open the **Billing** tab.
3. In **Invoices**, find the row by **Invoice no.**, date or domain.
4. Click **Download**.

## When to use it

> At year end, Acme's accountant needs every XgenPlus invoice. Rohit opens Billing, downloads the purchase, the added users and the Storage Boost invoices, and forwards them.

## Good to know

- The invoice list shows the invoice number, date, domain with a short description, amount and a download button.
- Payment history shows payments by date, domain, reference, method, amount and status.
- If you are a partner, invoices for customers you manage are available from the Partner tabs.
- To raise a billing error, write to support@xgenplus.com before disputing with your bank.

## Common questions

**I just paid. Why is the invoice not there?**

The invoice is generated after payment is confirmed. The page may say your invoice is being generated and it appears in **Billing** shortly. If the payment is still processing, the status updates by itself.

**Is an invoice raised for Plus Packs?**

Yes. A pack is a separate line on your order and invoice.

**Do customers outside India get GST invoices?**

Customers outside India are billed without GST and receive an export invoice.


Source: https://docs.xgenplus.com/plans/download-an-invoice/