# Who is SIYA?

SIYA is the XgenPlus AI assistant, a "Secure Email Specialist". She is not a real person, so you cannot meet her in person. You can ask her how to use XgenPlus here in the help center with **Ask SIYA**, or talk to her on the XgenPlus website at https://www.xgenplus.com.

<div class="siya" style="margin:0 0 8px">
  <img src="/assets/img/siya/siya-both-right.webp" alt="" width="131" height="160">
  <p><b>Hi, I'm SIYA, your XgenPlus AI assistant.</b> Ask me anything about XgenPlus, in your own words.</p>
  <button class="ask-btn" data-open-ask>Ask SIYA →</button>
</div>

## Good to know

- To ask SIYA here, click **Ask SIYA** on this page or the home page, or **Ask AI** at the top of any page.
- Write your question in your own words, for example "how do I recall a mail?".
- If SIYA cannot find the answer in the help center, she says so and suggests what to do next.

## Common questions

**Is SIYA a real person?**

No. SIYA is an AI assistant. She answers in a friendly way, but she is not a person.

**Can I meet SIYA?**

Not in person. You can talk to her on the XgenPlus website at https://www.xgenplus.com, or ask her a question in this help center with **Ask SIYA**.

**What can SIYA answer in this help center?**

Questions about using XgenPlus, such as mail, calendar, contacts, Storage and XgenOffice, Meet and Chat, the mobile apps and administration. Her answers come from these help pages and link the page they used.


Source: https://docs.xgenplus.com/mail/who-is-siya/