# Add a tag to a mail you received

To tag a mail, open it and click **Tag** in the bar at the bottom. Type a tag of up to 20 characters and click the arrow to add it. The tag shows in the mail list and in search. To remove a tag, open the same menu and click the tag.

## How to add a tag to a mail you received

1. Open the mail.
2. Click **Tag** in the bar at the bottom of the mail. The current tags are listed.
3. Type a new tag and click the arrow to add it.
4. To remove a tag, click it in the list.

## When to use it

> Meera, a lawyer at example.in, tags every mail about one matter "CaseNo-4471". Later she searches by that tag and sees all the case mails together, whichever folder they are in.

## Good to know

- Special characters are removed from tags. Use letters, numbers and hyphens.
- You can tag only mails in your own mailbox.

Source: https://docs.xgenplus.com/mail/tag-a-received-mail/