# Send a personal copy to a contact group

To mail a contact group, open Classic compose and click **Group Mail**. Put one contact group in **To**, write the mail and send. Each member gets their own copy and cannot see the others. To personalise it, use **Insert Add. Tags**, for example FIRST_NAME after "Dear", and each copy is filled in from that member's contact details.

## How to send a personal copy to a contact group

1. Click the arrow next to **Compose Mail**, turn on **Classic** and click **Compose Mail**.
2. Click **Group Mail**.
3. In **To**, choose one contact group.
4. Write the mail. To personalise it, place the cursor and choose a field from **Insert Add. Tags**, such as FIRST_NAME.
5. Preview the personalised mail, then send.

## When to use it

> A school office sends the monthly fee reminder to the "Class 8 Parents" group. Each parent gets an individual mail that starts "Dear Priya" or "Dear Rahul", and no parent sees the others' addresses.

## Personalisation fields

| Field in **Insert Add. Tags** | Filled with |
|---|---|
| FIRST_NAME, MIDDLE_NAME, LAST_NAME | The member's name. |
| COMPANY_NAME | Their company. |
| EMAIL_ADDRESS, EMAIL_ALTERNATE | Their addresses. |
| PHONE_HOME, PHONE_WORK, PHONE_MOBILE | Their phone numbers. |
| BIRTH_DATE | Their date of birth. |

## Good to know

- Group Mail is in Classic compose. To switch, click the arrow next to **Compose Mail** and turn on **Classic**.
- Encryption, digital signing, user rights and hide attachment cannot be used with group mail.
- Fill in your contacts' details first, because each copy uses the details saved for that member.

## Common questions

**Can I send to two contact groups at once?**

No. Only one group is allowed, and it must be the only entry in **To**. Groups are not allowed in Cc or Bcc.

**Does every member count towards my daily limit?**

Yes. Each member's copy counts as one mail. The quota box shows the total before sending.


Source: https://docs.xgenplus.com/mail/send-group-mail/