# See who received and read your mail

To see what happened to a mail you sent, open it in **Sent** and look at the small icon next to each recipient. It shows **Delivered**, **Read** or **Bounced**; hover over it for a tooltip. The same status shows as an icon in the Sent list, so you can scan many mails at once.

## How to see who received and read your mail

1. Open **Sent** and click the mail.
2. Look at the icon next to each recipient's address.
3. Hover over an icon to read **Delivered**, **Read** or **Bounced**.

## When to use it

> Anita in HR sent offer letters to 12 candidates. She opens the mail in **Sent** and sees that nine have **Read** it, two are **Delivered** but unread, and one **Bounced**, so she calls that candidate for the right address.

## What each status means

| Status | Meaning |
|---|---|
| **Delivered** | The mail reached the recipient's mailbox. |
| **Read** | The recipient opened the mail. |
| **Bounced** | The mail could not be delivered. Check the address and resend. |

## Good to know

- Status is shown for normal mail in the **Sent** folder.
- For a mail that bounced, use **Resend** after correcting the address.

Source: https://docs.xgenplus.com/mail/see-who-received-your-mail/