# Forward a mail

To forward a mail, open it and click the **Forward** arrow in the header. Compose opens with the original mail and its attachments. Add the recipients, write a note and click **Send**. Forwarding is blocked for encrypted mails, mails the sender marked as not forwardable, and accounts where your administrator switched off forwarding.

## How to forward a mail

1. Open the mail.
2. Click the **Forward** arrow in the header.
3. Add recipients in **To**, write a note and click **Send**.

## When to use it

> Rohit, an executive assistant at acme.in, receives a conference invitation for his director. He forwards it, with the brochure attached, to the travel desk to book tickets.

## Good to know

- To send several mails together, use **Forward Many**.
- To share a mail with a colleague without sending a copy, use **Share** instead.

## Common questions

**Why does XgenPlus stop me forwarding a mail?**

The sender restricted forwarding for that mail, or it was shared with you without forward permission. Ask the sender to send it to the person directly.


Source: https://docs.xgenplus.com/mail/forward-a-mail/