# Create and manage mail folders

To create a folder, click your profile picture and open **Folders**. Type a **Folder Name**, optionally choose a **Parent Folder** to make it a sub-folder, and click **Save**. Use the icons in the folder's row to rename or delete it. To file mail, select mails in the list and drag them onto the folder in the left pane.

## How to create and manage mail folders

1. Click your profile picture at the top right and open **Folders**.
2. Type a **Folder Name**. To make a sub-folder, choose its **Parent Folder**.
3. Click **Save**. The folder appears under **My Folders** and in the left pane.
4. To rename or delete a folder, use the icons in its row.
5. To move mail into it, select mails in the list and drag them onto the folder in the left pane.

## When to use it

> Rohit leads two projects at acme.in. He creates a folder "Projects" with sub-folders "Alpha" and "Beta", then drags each project's mails into the right one. A rule now files new mail there automatically.

## Options

| Option | What it does |
|---|---|
| **Folder Name** | Letters, numbers, underscore and hyphen, with at most one space. |
| **Parent Folder** | Puts the new folder inside another one. The left pane shows up to three levels. |
| **Rename** | Changes the folder's name. |
| **Delete** | Removes an empty folder. |
| Drag and drop | Moves selected mails from the list onto a folder in the left pane. Unread counts update straight away. |

## Good to know

- The Folders page lists **System Folders** and **My Folders** with the number of mails and space used in each.
- To file mail automatically as it arrives, create a rule with the action **Move to the specified folder**.
- You can share any of your folders with colleagues from the same page.

## Common questions

**Why can't I delete a folder?**

A folder that still has mails or sub-folders can't be deleted. Move or delete its mails and delete its child folders first.

**Why can't I add more folders?**

Your administrator sets how many personal folders you can have. When you reach the limit, XgenPlus tells you how many are allowed.


Source: https://docs.xgenplus.com/mail/create-mail-folders/