# Ask for a read receipt

To ask for a read receipt, click the **Read Receipt** icon at the bottom of the compose window so it is highlighted, then send. When the recipient opens the mail, their mail app is asked to send you a receipt. Not every mail app does, so no receipt does not always mean the mail is unread.

## How to ask for a read receipt

1. In the compose window, click the **Read Receipt** icon so it is highlighted.
2. Send the mail.

## When to use it

> Pallavi in recruitment sends an offer letter and asks for a read receipt, so she knows when the candidate has opened it and can call to follow up.

## Good to know

- The Read Receipt checkbox asks for a receipt to be sent to you. It does not hide or suppress one.
- A read receipt is different from a delivery report, which only confirms the mail reached the server.

## Common questions

**Can I ask for a read receipt on every mail?**

Yes. Turn on **Read Receipt** under Settings › **Default Settings**.

**Where is the option in Classic compose?**

Tick the **Read Receipt** checkbox in the compose window.


Source: https://docs.xgenplus.com/mail/ask-for-a-read-receipt/