# Ask contacts to update their own details

To ask a group to update their details, open **Contacts**, click **Full View** and expand the group. Click **Send request for Updation** next to it, check the preview and click **Click here to SEND**. Each member gets a mail showing their current details with **Change** and **Confirm** buttons. Their changes go straight into your address book.

## How to ask contacts to update their own details

1. Open **Contacts** and click **Full View**.
2. Click the plus sign next to the group to expand it.
3. Click **Send request for Updation** next to the group.
4. Check the preview and click **Click here to SEND**.

## When to use it

> A chartered accountancy firm sends a request for updation to its CLIENTS-GST group every April. Clients fix their own phone numbers and addresses, and the firm's address book is current without anyone retyping.

## Good to know

- Each member gets their own mail with only their own details.
- Blocked and disabled contacts are skipped.
- Contacts update their details on a short web form. They do not need an account.

## Common questions

**What can contacts change?**

Their name, company, phone numbers, address, alternate email, work address, birth date and comments.


Source: https://docs.xgenplus.com/contacts/ask-contacts-to-update-details/