# Set up XgenPlus mail in Outlook

To add XgenPlus to Outlook, first turn on IMAP in XgenPlus and create an app password. In Outlook, add an account with your XgenPlus address, choose manual set-up and the account type IMAP. Enter the incoming server on port 993 with SSL, the outgoing server on port 465 with SSL, and the app password.

## How to set up XgenPlus mail in Outlook

1. In XgenPlus, turn on IMAP in **Settings › Enable POP/IMAP** and create an app password.
2. In Outlook, open **File** and click **Add Account**.
3. Enter your XgenPlus address, open **Advanced options**, tick **Let me set up my account manually** and choose **IMAP**.
4. Enter the incoming server with port 993 and SSL/TLS, and the outgoing server with port 465 and SSL/TLS.
5. Enter the app password, then click **Connect**.

## When to use it

> Ajay at acme.in prefers Outlook on his office PC. He adds his XgenPlus mailbox with IMAP, so mail he files in Outlook shows in the same folders in webmail.

## Settings to enter

| Setting | Value |
|---|---|
| Account type | IMAP |
| Incoming server | imaps.xgenplus.com, port 993, SSL |
| Outgoing server | smtps.xgenplus.com, port 465 with SSL (or port 587 with STARTTLS) |
| User name | Your full email address |
| Password | Your XgenPlus app password |
| Outgoing authentication | On, same user name and password as incoming |

## Good to know

- Screen names differ between Outlook versions. Look for manual or advanced set-up.
- These server names are the same for every XgenPlus customer. Check the spelling, the ports and that your app password is correct.
- Only mail from the start date chosen in **Enable POP/IMAP** appears in Outlook.

## Common questions

**Should I choose Exchange or Microsoft 365 in Outlook?**

No. XgenPlus connects to Outlook with IMAP and SMTP. Always choose IMAP.

**Can I sign and encrypt in Outlook?**

Yes. Export your S/MIME certificate as a .p12 file from XgenPlus Settings and import it into Outlook.


Source: https://docs.xgenplus.com/connect/set-up-outlook/