# Set up XgenPlus mail on iPhone or iPad

To add XgenPlus to the iPhone Mail app, turn on IMAP in XgenPlus and create an app password. On the iPhone, open the Settings app, go to Mail accounts, tap **Add Account**, then **Other** and **Add Mail Account**. Choose IMAP and enter the incoming and outgoing server names, your full address and the app password.

## How to set up XgenPlus mail on iPhone or iPad

1. In XgenPlus, turn on IMAP in **Settings › Enable POP/IMAP** and create an app password.
2. On the iPhone, open the Settings app and go to Mail, then **Mail Accounts**.
3. Tap **Add Account**, **Other**, then **Add Mail Account**, and enter your name, address and app password.
4. Choose **IMAP** and enter the incoming and outgoing server details.
5. Tap **Next**, then **Save**.

## When to use it

> Imran wants his acme.in mail in the iPhone's own Mail app. He creates an app password called "iPhone-Mail" and adds the account in a few minutes.

## Settings to enter

| Setting | Value |
|---|---|
| Incoming mail server | imaps.xgenplus.com, port 993, SSL on |
| Outgoing mail server | smtps.xgenplus.com, port 465, SSL on (or port 587 with STARTTLS) |
| User name | Your full email address, for both servers |
| Password | Your XgenPlus app password, for both servers |

## Good to know

- Menu names in the Settings app differ slightly between iOS versions.
- If the iPhone shows the account as unverified, open the account's advanced settings and check that SSL is on and the ports are correct.
- These server names are the same for every XgenPlus customer. Check the spelling, the ports and that your app password is correct.

## Common questions

**Should I use the iPhone Mail app or the XgenPlus app?**

The Mail app gives you mail only. The XgenPlus app adds contacts, calendar, storage, sign-in codes for webmail and security alerts.

**Do I choose Exchange on the iPhone?**

No. Choose **Other** and set up IMAP.


Source: https://docs.xgenplus.com/connect/set-up-iphone-mail/