# Set a follow-up reminder

To set a follow-up reminder, open **Assignments**, select the conversations, open **Actions**, tick the reminder box and pick a date with the calendar. Click **Remind Me on** and confirm. XgenPlus reminds you on that date. You cannot choose a date or time that has already passed.

## How to set a follow-up reminder

1. Open **Assignments** from your profile menu and select the conversations.
2. Open **Actions** and tick the reminder box.
3. Pick a date with the calendar.
4. Click **Remind Me on**.
5. Confirm **Do you want to set reminder on the selected conversation?**

## When to use it

> Meera is waiting for a customer to send a pending document. She selects the conversation, sets a reminder for three days later and gets reminded on that day to follow up.

## Good to know

- You can set the reminder on several conversations at once.
- In a reply, the same option appears as **I need to followup this task again on**.
- A date or time in the past is rejected.

Source: https://docs.xgenplus.com/assignments/set-a-follow-up-reminder/