# Run billing reports on users and mails

To run a billing report, sign in as a billing administrator and open Admin console › Reports › Reports. On the Statistics tab choose what to report on, such as New User Created or User Expired, pick a period and click Search. You can print the result or download it.

## How to run billing reports on users and mails

1. Open **Reports** in the sidebar and click **Reports**.
2. On the **Statistics** tab, choose the report in the first list.
3. Enter an email address if the report asks for one.
4. Pick **Current Date**, **Current Month** or **Current Year**, or choose a date range.
5. Click **Search**, then print or download the result.

## Statistics tab

| Report | What it shows | Needs an email address |
|---|---|---|
| **New User Created** | Email address, space allotted, status, mobile, last login date, register date and expiry date for users created in the period. | No |
| **Mails** | Incoming and outgoing mail count and size per day, or for one user if you enter an address. | Yes |
| **User Expired** | User, domain, user type, register date and expiry date for users whose subscription ended in the period. | No |
| **Email Alias** | Email address, alias address and creation date. | No |
| **Show Tracking** | Opens a map of the places where the user checked in during the period. | Yes |
| **Spammer** | Mail from, mail to, subject and date of mails flagged as spam. | Optional |

| Option | What it does |
|---|---|
| Period list | **Current Date**, **Current Month** or **Current Year**. |
| Date range (**From** and **To**) | Use instead of the period list. Choosing one clears the other. |
| **Search** | Runs the report. |
| **Reset All** | Clears the form. |
| **Print Report** / **Download Report** | Print the result or download it as a file. |

The page also explains the short codes in the results, such as (A) Active, (D) De Active, (BA) Billing Administrator and (DA) Domain Administrator.

## Other tabs

| Tab | What it does |
|---|---|
| **Merge Account** | Pick a period or enter a source and a target email address, then click the generate button. Lists merges with both addresses, merge date, folders, mails, size, IP address and browser. |
| **Archive** | Choose **Mails** or **Users**, enter an email address where asked, set the dates and click **Search**. The **Archive Status** button shows the state of archiving. |
| **Notification** | Choose an email address or a group, set the dates and click **Search** to list the notifications sent, with subject, message, device type and date. |

## Example

> At the end of the quarter, the billing administrator at acme.in opens **Reports**, picks **User Expired**, chooses **Current Month** and clicks **Search**. She downloads the list and sends it to Rohit so renewals can be raised.

## Good to know

- The reports cover your own domain only. Email addresses you enter must belong to it.
- New Domain Created and Domain Expired are not offered to billing administrators.

Source: https://docs.xgenplus.com/admin/billing-reports/